Delivery
What happens if I am not at home when the DHL courier wants to deliver my shipment?
If the DHL messenger wants to deliver your shipment but you are not home, he will try to leave your shipment with a neighbor or leave it at a branch or Packstation near you for pickup. In the case of a DHL Express delivery, the delivery person will also contact you by phone to arrange an alternative delivery location or time. You can also log on to DHL online or contact customer service to arrange a redelivery or provide an alternative delivery address. It is important to act quickly to pick up your shipment or arrange an alternate delivery, as DHL typically provides limited time to pick up the shipment or arrange a redelivery
Verwandte FAQs
- What shipping options do you offer?
- Do you offer international shipping?
- What are the shipping costs?
- How long does the delivery by DHL / DHL Express take ?
- How can I track my order?
- How are orders shipped by DHL / DHL Express delivered?
- Can I change the delivery date for a DHL delivery / DHL Express?
- What happens if I am not at home when the DHL courier wants to deliver my shipment?
- What do I need to consider when accepting delivery via DHL or DHL Express?
- What do I do if my package is damaged or incomplete?
- What happens if my delivery is lost?
- What happens if I do not receive my order within the specified delivery time?
- Can I store multiple shipping addresses in one account?
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