Privacy policy

Thank you for your interest in our online store. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our websites without giving any personal information. Whenever you call up a website, the web server merely automatically saves a so-called server log file, which contains e.g. the name of the requested file, your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call.

This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer. In accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO, this serves to safeguard our predominantly legitimate interests in a correct presentation of our offer in the context of a weighing of interests. All access data will be deleted at the latest seven days after the end of your visit to our website.

Hosting services through a third-party provider

In the context of processing on our behalf, a third-party provider provides us with the services for hosting and displaying the website. This serves to protect our legitimate interests in a correct presentation of our offer, which outweigh the interests of the customer. All data collected while using this website or in forms provided for this purpose in the online store as described below are processed on its servers. Processing on other servers only takes place within the scope described here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing and opening a customer account

We collect personal data when you voluntarily provide us with this information as part of your order, when contacting us (e.g. via contact form or E-mail) or when opening a customer account. Mandatory fields are marked as such, because in these cases we need the data for the processing of the contract, or for the processing of your contact or opening of a customer account, and you cannot complete the order and/or the opening of an account or send the contact without their specification. Which data is collected can be seen from the respective input forms. We use the data you provide us with in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO for contract processing and handling of your inquiries. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial law retention periods, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this which is legally permitted and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or by using a function in the customer account intended for this purpose.

3. Data transfer

In order to fulfill the contract in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO, we pass on your data to the delivery company commissioned with the delivery, as far as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service for the processing of payments. In some cases, the selected payment service providers also collect this data themselves, if you open an account there. In this case you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

Data transfer to delivery service providers

If you have given us your express consent to do so during or after your order, we will pass on your E-mail address and telephone number to the selected shipping service provider in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, so that they can contact you before delivery for the purpose of announcing or coordinating delivery.

This consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this declaration.

 

Mail Boxes Etc. 0034
Hofstraße 1
40723
Hilden

 

4. E-mail newsletter and postal advertising

E-mail advertising with newsletter subscription

If you register for our newsletter, we will use the data required for this purpose or separately provided by you to send you our E-mail newsletter on a regular basis on the grounds of your consent in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO.

You can unsubscribe from the newsletter at any time and may do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your E-mail address unless you have explicitly consented to further use of your data or we reserve the right to use data beyond this which is permitted by law and about which we inform you in this declaration.

The newsletter is sent by a service provider on our behalf, to whom we pass on your E-mail address for this purpose.

This service provider is located within a country of the European Union or the European Economic Area.

Postal advertising and your right of objection

Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by letter post. This serves to protect our legitimate interests, which outweigh the interests of our customers, in a promotional approach in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO.

5. Use of data for payment processing

Credit check and scoring when choosing BillSAFE (PayPal invoice purchase)

If you choose the payment method "invoice purchase" of the PayPal service "BillSAFE" (www.billsafe.de), you will be asked during the ordering process to consent to the transmission of the data required for the processing of the payment and an identity and credit check to PayPal in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO. If you give your consent, this data will be transmitted to PayPal. For the purpose of PayPal's own identity and credit checks, PayPal or partner companies commissioned by PayPal transmit data to credit agencies and receive from them information as well as, if applicable, credit information based on mathematical-statistical procedures, in the calculation of which address data, among other things, are included. Detailed information on this and the credit agencies used can be found in PayPal's privacy policy.

Paypal uses the received information about the statistical probability of a payment default for a balanced decision about the establishment, execution, or termination of the contractual relationship.

You can revoke your consent to PayPal at any time. However, PayPal may still process, use and transfer your personal data if this is necessary for the contractual payment processing or legally required or ordered by a court or an authority.

6. Cookies and web analysis

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit us (persistent cookies). You can see the duration of storage in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for each browser under the following links:

Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies

Safari™: https://support.apple.com/kb/ph21411?locale=de_DE

Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647

Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Opera™: http://help.opera.com/Windows/10.20/de/cookies.html

If cookies are not accepted, the functionality of our website may be limited.

Insofar as you have given your consent in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, this website also uses the so-called DoubleClick cookie for advertising purposes within the scope of the application of Google Analytics (see below), which enables your browser to be recognized when you visit other websites. The information automatically generated by the cookie about your visit to this website is transferred to a Google server in the USA and stored there. The IP address is thereby shortened by activating the IP anonymization on this website before transmission within the member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google.

Google will use this information to compile reports on website activity and to provide other services related to website use. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. The data collected in this context will be deleted after the end of the purpose and use of Google DoubleClick by us.
Google DoubleClick is an offer of Google LLC. (www.google.de).
Google LLC has its headquarters in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by deactivating the DoubleClick cookie via this link. In addition, you can obtain information from the Digital Advertising Alliance about the setting of cookies and make settings for this. Finally, you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis

Insofar as you have given your consent in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, this website uses Google (Universal) Analytics, a web analysis service of Google LLC (www.google.de) for the purpose of website analysis. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other states that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser within the scope of Google Analytics is principally not merged with other Google data. The data collected in this context will be deleted after the end of the purpose and use of Google Analytics by us.

Google LLC has its headquarters in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de . This prevents the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

As an alternative to the browser plugin, you can click on this link to prevent Google Analytics from recording data on this website in the future. In doing so, an opt-out cookie will be stored on your end device. If you delete your cookies, you will be asked again to give your consent.

7. Advertising via marketing networks

Google AdWords Remarketing

Through Google Adwords we promote this website in Google search results and on third party websites. If you have given us your consent to do so in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, the so-called remarketing cookie is set by Google when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you have visited. The data collected in this context will be deleted after the end of the purpose and use of Google AdWords Remarketing by us.

Any further data processing will only take place if you have agreed with Google that your web and app browsing history will be linked by Google to your Google account and information from your Google account will be used to personalize ads you see on the web. In this case, if you are logged in to Google while visiting our website, Google will use your information along with Google Analytics data to create and define target audience lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data to form target groups.

Google AdWords Remarketing is a service of Google LLC (www.google.de). Google LLC has its headquarters in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by deactivating the remarketing cookie via this link. In addition, you can obtain information from the Digital Advertising Alliance about the setting of cookies and make settings for this.

8. Social media plug-ins

Use of social plug-ins from Facebook, Google, Twitter, Instagram, Pinterest

On our website, so-called social plug-ins ("plug-ins") from social networks are used.

If you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook, Google, Twitter, or Instagram. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. Through the integration of the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can directly assign the visit to our website to your profile in the respective social network. If you interact with the plug-ins, for example by clicking the "Like" or "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published in the social network and displayed to your contacts. This serves to protect our legitimate interests in the best possible marketing of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO.

The purpose and scope of data collection and the further processing and use of data by the providers as well as a contact option and your rights and settings options for the protection of your privacy can be found in the data protection information of the providers.

http://facebook.com/policy.php

https://twitter.com/privacy

http://google.com/intl/de/ /policy/ 1button.html

https://help.instagram.com/155833707900388

https://about.pinterest.com/de/privacy-policy

 

If you do not want the social networks to associate the data collected via our website directly with your profile in the relevant service, you must log out of the relevant service before visiting our website. You can also completely prevent the loading of the plugins with add-ons for your browser, e.g. with the script blocker "NoScript" (http://noscript.net/).

YouTube video plug-ins

Contents of third-party providers are integrated on this website. These contents are provided by Google LLC ("Provider"). YouTube is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

For videos from YouTube that are embedded on our site, the enhanced privacy setting is enabled. This means that no information about website visitors is collected and stored on YouTube unless they play the video. The integration of the videos serves to safeguard our predominantly legitimate interests in the optimal marketing of our offer in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO.

For the purpose and scope of data collection and the further processing and use of data by the providers as well as your rights in this regard and setting options for the protection of your privacy, please refer to the data protection information of Google http://www.google.com/intl/de/ /policy/ 1button.html.

 

9. Contact possibilities and your rights

As a data subject, you have the following rights:

in accordance with Art. 15 of the DSGVO, the right to request information about your personal data processed by us to the extent described therein;

in accordance with Art. 16 DSGVO, the right to demand the immediate correction of incorrect or incomplete personal data stored by us;

in accordance with Art. 17 DSGVO, the right to demand the deletion of your personal data stored by us, insofar as further processing is not required

- to exercise the right to freedom of expression and information;

- to fulfil a legal obligation;

- for reasons of public interest; or

- to assert, exercise or defend legal claims

is required;

in accordance with Art. 18 DSGVO, the right to demand the restriction of the processing of your personal data, insofar as

- the correctness of the data is disputed by you;

- the processing is unlawful, but you object to its deletion;

- we no longer need the data, but you need it to assert, exercise or defend legal claims or

- you have lodged an objection to the processing in accordance with Art. 21 DSGVO

according to Art. 20 DSGVO, the right to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another person in charge;

according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of consents granted or objection to a specific use of data, please contact us directly via the contact details in our legal disclosure.

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Right of objection

If we process personal data as described above in order to safeguard our legitimate interests, which are predominant in the context of weighing up interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After exercising your right of objection, we will not further process your personal data for these purposes, unless we can prove compelling reasons for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In this case we will not process your personal data further for this purpose.

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10. Contact form

Due to legal regulations, the internet pages of SHR Germany Onlineshop GmbH contain information that enables a quick electronic contact to our company. Thus, an E-mail address is available to you from time to time. If a person concerned contacts SHR Germany Onlineshop GmbH by E-mail or via a contact form, the personal data transmitted by the person concerned is automatically stored. Such personal data transmitted on a voluntary basis by a person concerned to SHR Germany Onlineshop GmbH will be stored for the purpose of processing or contacting the person concerned. This personal data will not be passed on to third parties.

11. Use of webfonts

External fonts, so-called Google Fonts, are used on these Internet pages. Google Fonts is a service of Google Inc. ("Google"). The integration of these Web Fonts is done by a server call, usually a Google server in the USA. This transfers to the server which of our Internet pages you have visited. The IP address of the browser of the end device of the visitor to these Internet pages is also stored by Google. You will find more information in the Google data protection information, which you can download here:
www.google.com/fonts#AboutPlace:about
www.google.com/policies/privacy/

 

12. Web hosting

Content Delivery Network CDN

Purpose of the processing

When using the CDN, content data is stored in Amazon Cloudfront data centers.

Categories of personal data

Content data, user data, traffic data

Legal basis

Implementation of the contract, Art. 6 para. 1 lit. b DSGVO

Involved third party providers

Amazon Cloudfront, San Francisco, USA

 

Name and address of the controller

 

Responsible in the sense of the Data Protection Basic Regulation, other data protection laws applicable in the member states of the European Union and other regulations with data protection character is

 

SHR Germany Onlineshop GmbH

 

Hans-Sachs-Strasse 17

40721 Hilden, Germany

Phone: 49 2103 9637775

E-mail: service@shr-germany-onlineshop.co.uk

 

The data protection officer of SHR Germany Onlineshop GmbH can be reached under the following contact details:

 

Phone: 49 173 439 51 70

E-mail: privacy@shr-germany-onlineshop.de